Shipping policy

Shipping Policy

Processing Time

Orders are processed and shipped within 1–3 business days of purchase. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Rates

We offer free shipping on all orders within the United States — no minimum required.

Delivery Times

Standard shipping typically arrives within 3–7 business days after your order ships. Please note delivery times are estimates and may vary due to carrier delays.

Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.
Lost or Delayed Packages
If your package hasn’t arrived within 10 business days of your ship date, please reach out and we’ll do our best to make it right.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrectly entered address.

Contact Us

Have a shipping question? Reach out to us at support@glgems.store and we’ll get back to you within 1–2 business days.